Privacy Policy for Brug's Car Care
Last Updated: March 2026

Welcome to Brug's Car Care (brugscarcare.com). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect the following types of information:

Information You Provide:
- Name, shipping address, and billing address when you place an order
- Email address and phone number when you place an order, create an account, contact us, or subscribe to communications
- Business name, website, and related details when you submit a wholesale or partner application
- Any additional information you provide through our contact form, product quiz, or customer support inquiries

Information Collected Automatically:
- Browser type, device type, IP address, and operating system
- Pages visited, time spent on site, referring URL, and browsing behavior
- Cookies and similar tracking technologies used to improve your experience and analyze site performance

Information from Third Parties:
- Payment processing information is handled securely by Shopify Payments and/or third-party payment processors — we do not store your full credit card number
- Order and review data from third-party platforms where our products are sold

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2. How We Use Your Information

We use your information to:
- Process and fulfill your orders, including shipping and delivery notifications
- Communicate with you about your order, account, or customer service inquiries
- Send promotional emails about new products, sales, and updates (with your consent — you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Prevent fraud and maintain the security of our site
- Comply with legal obligations

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3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business, including:
- Shopify (e-commerce platform and payment processing)
- Shipping carriers (USPS, UPS, FedEx, etc.) to deliver your orders
- Email marketing platforms to send communications you've opted into
- Analytics tools to understand site usage and improve performance
- Review platforms to collect and display product reviews

Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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4. Cookies and Tracking

Our website uses cookies and similar technologies to:
- Remember your cart and preferences
- Analyze site traffic and usage patterns
- Deliver relevant marketing content

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features such as your shopping cart.

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5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website is secured with SSL encryption, and payment processing is handled by PCI-compliant third-party providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

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7. Your Rights

Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request that we limit how we use your data

California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information below.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

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9. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Brug's Car Care
Email: help@brugscarcare.com
Website: brugscarcare.com